Privacy Policy

Effective Date: [12/04/2025]

Secure City Protective Services Pty Ltd (“SCPS”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information responsibly and securely in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Our website address is: https://securecity.com.au. We provide protective security services across Australia and may collect personal data for communication, service delivery, and operational purposes.

2. What We Collect

We may collect the following types of personal information when you interact with our site or services:

Full name
Email address
Phone number
Company or business name
Service details or messages submitted through forms
IP address and browser data (for analytics or security)

3. How We Use Your Information

We collect and use personal information to:

Respond to enquiries or quote requests
Deliver our services
Improve website functionality and user experience
Meet regulatory or legal requirements

We do not sell or rent your personal data.

4. Cookies & Tracking

Our website may use cookies to:

Remember your preferences
Improve functionality and user experience
Analyse traffic and website performance using third-party tools like Google Analytics

You can manage or disable cookies in your browser settings.

5. Embedded Content from Other Sites

Pages on this site may include embedded content (e.g., maps, videos, or forms). Embedded content from other websites behaves as if you visited the source site, which may collect data or use cookies independently.

6. Data Security

We take reasonable steps to ensure the security of personal information stored electronically or physically, protecting it from unauthorised access, loss, or misuse.

7. Your Rights

You have the right to:

Request access to your personal data
Correct or update inaccurate information
Request deletion of your data (where legally permitted)

To make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Secure City Protective Services Pty Ltd
📧 Email: ops@securecity.com.au
📞 Phone: 1300 669 972